The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective

Verfasser / Beitragende:
[Carolin Plewa, Jodie Conduit, Pascale Quester, Claire Johnson]
Ort, Verlag, Jahr:
2015
Enthalten in:
Journal of Business Ethics, 127/3(2015-03-01), 643-659
Format:
Artikel (online)
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024 7 0 |a 10.1007/s10551-014-2066-2  |2 doi 
035 |a (NATIONALLICENCE)springer-10.1007/s10551-014-2066-2 
245 0 4 |a The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective  |h [Elektronische Daten]  |c [Carolin Plewa, Jodie Conduit, Pascale Quester, Claire Johnson] 
520 3 |a Corporate volunteering (CV) is known to be an effective employee engagement initiative. However, despite the prominence of corporate social responsibility (CSR) in academia and practice, research is yet to investigate whether and how CV may influence consumer perceptions of CSR image and subsequent consumer behaviour. Data collected using an online survey in Australia show perceived familiarity with a company's CV programme to positively impact CSR image and firm image, partially mediated by others-centred attributions. CSR image, in turn, strengthens affective and cognitive loyalty as well as word-of-mouth. Further analysis reveals the moderating effect of perceived leveraging of the corporate volunteering programme, customer status and the value individuals place on CSR. The paper concludes with theoretical and managerial implications, as well as an agenda for future research. 
540 |a Springer Science+Business Media Dordrecht, 2014 
690 7 |a Corporate volunteering  |2 nationallicence 
690 7 |a CSR image  |2 nationallicence 
690 7 |a Consumer  |2 nationallicence 
690 7 |a Attribution  |2 nationallicence 
690 7 |a Loyalty  |2 nationallicence 
690 7 |a Word-of-mouth  |2 nationallicence 
690 7 |a AVE : Average variance extracted  |2 nationallicence 
690 7 |a CSR : Corporate social responsibility  |2 nationallicence 
690 7 |a CV : Corporate volunteering  |2 nationallicence 
700 1 |a Plewa  |D Carolin  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
700 1 |a Conduit  |D Jodie  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
700 1 |a Quester  |D Pascale  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
700 1 |a Johnson  |D Claire  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
773 0 |t Journal of Business Ethics  |d Springer Netherlands  |g 127/3(2015-03-01), 643-659  |x 0167-4544  |q 127:3<643  |1 2015  |2 127  |o 10551 
856 4 0 |u https://doi.org/10.1007/s10551-014-2066-2  |q text/html  |z Onlinezugriff via DOI 
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900 7 |a Metadata rights reserved  |b Springer special CC-BY-NC licence  |2 nationallicence 
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950 |B NATIONALLICENCE  |P 700  |E 1-  |a Plewa  |D Carolin  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Conduit  |D Jodie  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Quester  |D Pascale  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Johnson  |D Claire  |u Business School, The University of Adelaide, 5005, Adelaide, SA, Australia  |4 aut 
950 |B NATIONALLICENCE  |P 773  |E 0-  |t Journal of Business Ethics  |d Springer Netherlands  |g 127/3(2015-03-01), 643-659  |x 0167-4544  |q 127:3<643  |1 2015  |2 127  |o 10551