A Systems Approach to Developing Emotional Intelligence Using the Self-awareness Engine of Growth Model

Verfasser / Beitragende:
[Lesley Gill, Philip Ramsey, Sarah Leberman]
Ort, Verlag, Jahr:
2015
Enthalten in:
Systemic Practice and Action Research, 28/6(2015-12-01), 575-594
Format:
Artikel (online)
ID: 605520119
LEADER caa a22 4500
001 605520119
003 CHVBK
005 20210128100733.0
007 cr unu---uuuuu
008 210128e20151201xx s 000 0 eng
024 7 0 |a 10.1007/s11213-015-9345-4  |2 doi 
035 |a (NATIONALLICENCE)springer-10.1007/s11213-015-9345-4 
245 0 2 |a A Systems Approach to Developing Emotional Intelligence Using the Self-awareness Engine of Growth Model  |h [Elektronische Daten]  |c [Lesley Gill, Philip Ramsey, Sarah Leberman] 
520 3 |a Employers highly regard employees who demonstrate emotional intelligence (EI) in dealing with the everyday political, social and often emotionally-charged inter-personal exchanges and relationships that impact performance in the workplace. Apart from recruiting employees with EI skills, managers face the challenge of providing employees with EI training. In this article, we explore the perspectives of successful EI trainers. Using interviews we draw on 21 New Zealand EI trainers' experience of designing effective EI training programs. We examine a process that emerged as essential to successful EI training which is the growth of a learner's self-awareness. From these findings we developed the self-awareness causal loop diagram (CLD) that employs systems thinking in understanding the inter-relationships between emergent themes. That diagram was simplified to create the self-awareness engine of growth model, intended to communicate a systemic view of EI training in a way that is readily understandable to training practitioners. The model provides a guide to managers and EI trainers for establishing a process of development while retaining freedom for the trainer to bring their own talents and methods to the learning experience. The cyclical nature of the model highlights the importance of an ongoing systemized process to describe how components of the model fit together, and to bring order to the oftentimes chaotic process of self-awareness development. 
540 |a Springer Science+Business Media New York, 2015 
690 7 |a Self-awareness  |2 nationallicence 
690 7 |a Emotional intelligence  |2 nationallicence 
690 7 |a Learning  |2 nationallicence 
690 7 |a Systems thinking  |2 nationallicence 
690 7 |a Engine of growth  |2 nationallicence 
690 7 |a Practice  |2 nationallicence 
700 1 |a Gill  |D Lesley  |u College of Enterprise and Development, Otago Polytechnic, Dunedin, New Zealand  |4 aut 
700 1 |a Ramsey  |D Philip  |u College of Business, Massey University, Palmerston North, New Zealand  |4 aut 
700 1 |a Leberman  |D Sarah  |u College of Business, Massey University, Palmerston North, New Zealand  |4 aut 
773 0 |t Systemic Practice and Action Research  |d Springer US; http://www.springer-ny.com  |g 28/6(2015-12-01), 575-594  |x 1094-429X  |q 28:6<575  |1 2015  |2 28  |o 11213 
856 4 0 |u https://doi.org/10.1007/s11213-015-9345-4  |q text/html  |z Onlinezugriff via DOI 
898 |a BK010053  |b XK010053  |c XK010000 
900 7 |a Metadata rights reserved  |b Springer special CC-BY-NC licence  |2 nationallicence 
908 |D 1  |a research-article  |2 jats 
949 |B NATIONALLICENCE  |F NATIONALLICENCE  |b NL-springer 
950 |B NATIONALLICENCE  |P 856  |E 40  |u https://doi.org/10.1007/s11213-015-9345-4  |q text/html  |z Onlinezugriff via DOI 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Gill  |D Lesley  |u College of Enterprise and Development, Otago Polytechnic, Dunedin, New Zealand  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Ramsey  |D Philip  |u College of Business, Massey University, Palmerston North, New Zealand  |4 aut 
950 |B NATIONALLICENCE  |P 700  |E 1-  |a Leberman  |D Sarah  |u College of Business, Massey University, Palmerston North, New Zealand  |4 aut 
950 |B NATIONALLICENCE  |P 773  |E 0-  |t Systemic Practice and Action Research  |d Springer US; http://www.springer-ny.com  |g 28/6(2015-12-01), 575-594  |x 1094-429X  |q 28:6<575  |1 2015  |2 28  |o 11213